Novotel
    (44 reviews)

    Company Reviews

    Working at Novotel

    4.544 ratings in total
    5
    29
    4
    9
    3
    5
    2
    0
    1
    1
    91%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(44 ratings)
    Career development
    4.3(44 ratings)
    Benefits & perks
    4.0(44 ratings)
    Management
    4.1(44 ratings)
    Working environment
    4.3(44 ratings)
    Diversity & equal opportunity
    4.7(3 ratings)
    Ratings for Novotel are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 44 reviews sorted by most recent
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    5.0
    Cluster sales manager
    Dec 2025
    Bogor West JavaLess than 1 year in the role, current employee
    I love being here, Im growing up and happy
    The good thingsInternational brand Hotel
    The challengesHustle working style
    5.0
    Supervisor Pemeliharaan
    Sep 2025
    Banggai Regency Central Sulawesi1 to 2 years in the role, former employee
    Disiplin dan Selalu mengtamakan keselamatan dalam bekerja
    The good thingsMendapatkan pekerjaan yang cocok dan gajih yang baik
    The challengesMenyesuaikan atau beradaptasi di lingkungan kerja
    5.0
    Pelayan
    Jul 2025
    Bandung West Java1 to 2 years in the role, current employee
    grow together for the better
    The good thingssense of family among employees
    The challengesseniority and being made a scapegoat
    5.0
    Housekeeping
    Nov 2023
    Less than 1 year in the role, former employee
    A good 4-star hotel, both in terms of facilities and service. From Novotel Jakarta Cikini, I learned a lot about managing time effectively, developing a strong mindset, fostering excellent teamwork, and maintaining effective communication.
    The good thingsgood teamwork, a healthy work environment, friendly employees regardless of position, a boss who is strict and likes to entertain employees and interns at the hotel. a work system that has very tight times because Novotel Jakarta Cikini has a 4 star standard which is good for tourists and business people
    The challengesThe challenges of working at Novotel Jakarta Cikini are that we are required to frequently ask, respond quickly, be responsive under any pressure, serve guest requests promptly and attentively, and take responsibility for the hotel's cleanliness both inside and outside the hotel environment, as well as carrying out cleanliness projects already established by the management.
    5.0
    Banquet waiter
    Oct 2021
    1 to 2 years in the role, former employee
    NOVOTEL SAMATOR
    The good thingsPegawai - Lingkungan Semua Sangat Nyaman.
    The challengesSemuanya Di Kerjakan Secara Tim Jadi Tidak Ada Kesulitan Yang Serius.
    5.0
    Internship trainee
    May 2021
    Less than 1 year in the role, former employee
    Amazing
    The good thingsHave a good experience
    The challengesHave a lot of guests from different countries
    5.0
    Sebagai seorang supervisor housekeeping harus mampu melakukan hubungan yang baik kepada atasan dan bawahan
    May 2021
    Detailing in the cleanlinees,tidynes,completely in the operational in Housekeeping make it better
    The good thingsPengalaman yang sangat penting dan berharga dalam kehidupan diri saya yang belum tentu bisa dirasakan oleh setiap orang dalam sehari-hari selama di operational merupakan suatu challenge atau tantangan yang dihadapi dan harus di selesaikan penanganan nya hari itu juga sesuai dengan target.
    The challengesKita adakan pertemuan staff setiap hari di pagi hari sebelum melakukan aktivitas sesuai dengan bagian masing masing, dalam hal ini morning briefing, yang mana pada poin ini bisa menjadi salah satu cara bagaimana mengatasi hal hal yang sedang dihadapi dalam departemen masing masing, maka dengan ini dari head of departemen harus support.
    3.0
    F&B Service Trainee
    Aug 2020
    Less than 1 year in the role, former employee
    Novotel Bangka: Tempat yang bagus untuk training
    The good thingsMendapat tempat tinggal beserta listrik dan air. Selain itu para trainee juga mendapatkan uang saku yang lumayan jumlahnya.
    The challengesJam kerja yang sangat padat serta tugas yang terkadang tidak menentu dan kurang teratur, membuat situasi kerja saat kondisi sedang sibuk bisa menjadi sangat stressful dan kurang kondusif.
    4.0
    F&B supervisor
    Aug 2020
    3 to 4 years in the role, former employee
    Bekerja sesuai hati nurani anda
    The good thingsBisa kenal banyak orang, bisa mempelajari beberapa karakter teman(karyawan) ataupun tamu2. Bisa bekerja di bidang jasa/pelayanan. Banyak belajar tentang attitude dan knowledge.
    The challengesKadang jam pulang tidak menentu sehingga tugas/urusan dari luar kadang tidak teratasi.
    5.0
    Sous chef
    Aug 2020
    Pastry chef
    The good thingsReaponsible all operational pastry and bakery Create new menu Food cost HACCP
    The challengesCombo hotel with one package salary and service chargr
    5.0
    Accounting
    Jun 2020
    Less than 1 year in the role, current employee
    The Great Hotel for The Employee
    The good thingsFull Enjoy and many challenge I will get
    The challengesFull Enjoy and many challenge I will get
    5.0
    Supervisor operational
    Jun 2020
    1 to 2 years in the role, former employee
    Bekerja di hotel terbaik di Palembang
    The good thingsHotel yang sangat bagus .resort di dalam lota. Ballrom yang besar.restaurant yang lengkap.staf yang ramah.dan kita di training oleh management Accor.novotel.
    The challengesKesulitannya. Jarang jumpa sama owner novotel Palembang.
    4.0
    Cook
    Jun 2020
    1 to 2 years in the role, former employee
    Hot Kitchen
    The good thingsPengalaman yg sangat menarik ,baik dalam kebersihan maupin jasmani
    The challengesKesulitan dalam membuat receipe makanan
    5.0
    F&B server
    Feb 2020
    Less than 1 year in the role
    Like Family
    The good thingsOne sick everyone's sick
    The challengesGreetings is to be good
    1.0
    Front office
    Feb 2020
    Less than 1 year in the role, former employee
    Lebih memahami dunia perhotelan
    The good thingssaya dapat meningkatkan kemampuan kerjasama dengan tim dalam bekerja, dapat memilah-milah pekerjaan prioritas terlebih dahulu untuk saya lakukan terlebih dahulu dan dapat lebih mengasah kemampuan kecepatan saya dalam bekerja.
    The challengeskemampuan percaya diri saya belum maksimal untuk dapat ditampilkan serta saya masih belajar untuk memperlancar komunikasi saya menggunakan bahasa asing
    3.0
    Marketing Communication
    Oct 2019
    Less than 1 year in the role, former employee
    Pengalaman Kerja di Novotel Samator
    The good thingsGaji yang tinggi.
    The challengestidak ada tim yang memadai, sehingga membuat pekerjaan lebih berat karena harus dikerjakan oleh satu orang saja. Ditambah dengan request yang terlalu banyak membuat waktu kerja menjadi berlebih setiap hari, bahkan harus masuk meskipun hari libur.
    5.0
    Housekeeping
    Sep 2019
    1 to 2 years in the role, former employee
    Banyak pengalaman dan. Pembelajaran yang baik disanah
    The good thingsKekeluargaan nya sangat kompak antara atasan dan bawahan
    The challengesBisa belajar apa yang kita inginkan
    5.0
    As an order taker
    Sep 2019
    5 to 6 years in the role, current employee
    Challenging
    The good thingsGreat team work i've ever had
    The challengesHow to communicating with other team/department
    5.0
    Front office
    Aug 2019
    Less than 1 year in the role, former employee
    Novotel Tangerag City
    The good thingsSaya bekerja sebagai operator telfon di Hotel Novotel Tangerang. Pengalaman yang saya dpatakan sangatlah menyenagkan karena selain belajar tentang berkomunikasi kita juga dapat belajar tentang mengerti apa yang menjadi kemauan orang lain.
    The challengesmenyesuaikan diri terhadap lingkungan dan sistem yang baru.
    4.0
    Engineering
    Aug 2019
    1 to 2 years in the role, former employee
    Great Exprienced in Public Services
    The good thingsLingkungan kerja yang ramah, tingkat stress yang tidak tinggi
    The challengeslingkungan kerja yang cukup jauh dari perkotaan
    5.0
    Tax and accounting
    Jul 2019
    1 to 2 years in the role, current employee
    Pengalaman pertama
    The good thingsRekan kerja yang solid
    The challengesPeluang dalam pengembangan karier agak sulit.
    5.0
    Front office supervisor
    Jul 2019
    3 to 4 years in the role, current employee
    Feel like second home
    The good thingsAll friendly staff and good environment
    The challengesWorking under pressure with
    5.0
    Public relation officer
    Jun 2019
    1 to 2 years in the role, former employee
    Bekerja di Bidang Hospitality
    The good thingsCareer Developing, Connection, Good team work, clear job desk, clear goal, salary, benefits
    The challengesHigh standard, well-groomed, should fluent in English
    5.0
    Commis cook
    Jun 2019
    3 to 4 years in the role, former employee
    Novotel yogyakarta
    The good thingsBekerja sebagai keluarga
    The challengesTidak ada kesulitan sama sekali
    4.0
    Account Payable
    May 2019
    5 to 6 years in the role, current employee
    Nice Working at Novotel
    The good thingsSuasana Kerja nyaman
    The challengesKurangnya komunikasi antar department
    5.0
    Executive chef
    Nov 2018
    5 to 6 years in the role, former employee
    Great Chain Company with Balance Life & Support Skill From Comany by Many Training
    The good thingsMany opportunity to grow up & improve our skill & knowledge Challenge your self to be more & more than today Good relationship between staff & management
    The challengesStandard Challenge , same as another hotel we need to be firm & strong as well be smart at any time
    5.0
    Duty manager
    Oct 2018
    Less than 1 year in the role, current employee
    Handling complaint
    The good thingsHandling complaint, i have experience, there is a guest who ask for editting some invoice while she want to claim to his company, like she want the total bill is changed because there are consumptive from food and alcohol drink. But actually his company not paying for it. Then she ask me to change the rate. Included the food and beverages. And i said sorry, we just printed the bill and cannot be changed anything.
    The challengesActually there are no difficult thing in my job. As long as i am focus and attenion to detail with the guest need, everything could be handled or served well.
    5.0
    Daily worker waiters
    Aug 2018
    Less than 1 year in the role, current employee
    Kesan
    The good thingsSangat menyenangkan, rekan tim yang solid
    The challengesHampir tidak ada karena bekerja dengan gotong royong saling membantu satu sama lain
    5.0
    Cook helper di novotel bogor
    May 2018
    Ingin rasanya untuk kembali bekerja di novotel
    The good thingsRasa kekeluargaannya sangat baik,dan saling membantu satu sama lain.sangat nyaman bekerja di novotel,
    The challengesSusah untuk kembali bekerja di novotel
    5.0
    Accouting Department
    Nov 2017
    3 to 4 years in the role, former employee
    Audit ACCP Accor
    The good thingsSeluruh Team dengan usaha dan kerja keras selama audit ,dan hasilnya kami mendapatkan apresiasi berupa award Runner Up untuk ASIA ACCORHotels
    The challengesPeraliahan ,penerapan sistem yang lebih baik tentu mengubah kebiasaan lama yang sudah tertanam pada oprasional , tahap demi tahap pasti keras tapi selalu ada hasil baik.
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