Employees appreciate the comfortable work environment at Naga Semut, with good colleagues and a family-like atmosphere. They are also able to hone their skills and gain a lot of new experiences. Good teamwork is also highlighted, with colleagues who are cohesive and supportive of each other. Additionally, employees appreciate the freedom of dress where they are not forced to wear uniforms.
However, there are some potential challenges such as employees sometimes having to work outside their job scope as an Engineering. There are also technical issues related to heavy equipment supporting their main work, such as forklifts. The warehouse system also still needs a lot of improvement so as not to disadvantage warehouse staff. Furthermore, there is a lack of work facilities such as the unavailability of personal protective equipment for employees and outdated machinery.