Mitralink Solutions
    (3 reviews)

    Company Profile

    Company overview

    Company size

    51-100

    Primary location

    Jalan Hadiah 2 no blok D13 no1159, Wijaya Kusuma, West Jakarta City, Special Capital Region of Jakarta, Indonesia
    Mitrasys Bisnis Sinergi is subsidiary companies of Mitralink Solusi Group which was officially founded in 1999 by few computer professional s with hospitality industry background. After succeeded as major solution provider in hospitality industry with more than 10 years, we finally decided to extend our services by forming Mitralink Solusi Group in 2013.Initially we only offer software POS application, but soon we offer total solution for hospitality industry with several worldwide leading product series such as Infrasys for Restaurant, Aspen for membership and Cadena HRM for Human Resources Management.Due to rapid growth of our customers base in Indonesian major cities, Mitralink Group have established branches in Surabaya, Bali, Bandung and Batam (soon) to extend our services area and present.We have been appointed by Infrasys HK to be their Indonesian dealer. Officially founded in 1994, Infrasys with their proven product (Gourmate ) has been successfully implemented in many hotels and restaurants (500 sites) to name a few: Hailai International Executive Club, Bengkel Night Park , The Shangri-La Group, Marriott, Westin, CDL Group, Nikko , Four Seasons/Regent, Harbour Plaza , Holiday Inn, The Hong Kong Jockey Club. Gourmate target market is hotel and big restaurants, especially the ones who need touch screen capability.Early 2004, we also have been appointed by Optims France to be their Indonesian dealer. Officially founded in Germany , Hogatex Hotel system is developed, and then merged with Optims France . Optims with their proven product (Hogatex) has been successfully implemented in many hotels (420 Hotels around the world) to name a few: Accor Group, Mercure, Meritus mandarin Singapore, Holiday Inn Australia, Ibis, Novotel, Park Plaza, Royal Plaza Singapore, Le Meridien KL, etc.

    Reviews overview

    4.03 ratings in total
    5
    1
    4
    1
    3
    1
    2
    0
    1
    0
    100%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at Mitralink Solutions?

    AI summary of recent reviews

    Employees at Mitralink Solutions appreciate the mentorship provided by the CIO, who guides them in project management, problem-solving, and programming. The company offers opportunities for learning through diverse job descriptions, allowing employees to gain new knowledge and experiences. The friendly leadership and comfortable, conducive work environment contribute to a positive work atmosphere. Additionally, the young and energetic workforce enables efficient problem-solving.

    However, there are some potential challenges, such as the recognized need for stronger sales and marketing efforts to facilitate the company's growth. Some employees feel that communication and teamwork between management and subordinates could be improved, with better consideration of employee aspirations. At times, issues may remain unresolved due to the workload and busyness of the employees. Implementing and adhering to Standard Operating Procedures (SOPs) can also be challenging, despite frequent reminders.

    Recent reviews

    4.0
    Product manager
    Apr 2022
    Jakarta7 to 8 years in the role, current employee
    for a small company, environtment and guide from management is great
    The good thingsI am work under CIO and He always guide and teach me almost everything.. from manage a project, problem solving and event programming.
    The challengesneed a good sales and marketing people so the company will growing up event more
    3.0
    IT support
    Jan 2017
    3 to 4 years in the role, current employee
    Pengalaman Pribadi
    The good thingsSesekali dapat bekerja ke luar kantor untuk mengunjungi tenant/customers untuk melakukan maintenance bulanan
    The challengesKurang nya teamwork atau komunikasi yang baik antara atasan dan bawahan, dimana aspirasi bawahan tidak dapat sampai/diperjuangkan ke pihak management.
    5.0
    Consultant
    Dec 2016
    West Jakarta Jakarta3 to 4 years in the role, former employee
    Lamaran kerja
    The good thingsSuasana di kantor nyaman dan tenang, dan kondusif untuk bekerja, memiliki banyak jobdesc untuk kita belajar sesuatu hal baru atau mendapatkan pengalaman. Tenaga kerja muda dan energik sehingga persoalan dapat terselesailan dengan baik dan cepat,pemimpin besifat friendly.over all its great office for learning and grow
    The challengesPersoalan yang kadang tak kunjung terselesaikan di karenakan kesibukan yang di kerjakan SOP sulit sekali di jalankan walaupun sudah sering di lakukan peringatan
    Ratings for Mitralink Solutions are shared as-is from employees in line with our community guidelines
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