Mitracomm Ekasarana
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    Mitracomm Ekasarana
    (137 reviews)
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    Company Reviews

    Working at Mitracomm Ekasarana

    4.1137 ratings in total
    5
    59
    4
    46
    3
    25
    2
    3
    1
    4
    92%
    Rate salary as high or average
    81%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(137 ratings)
    Career development
    3.5(136 ratings)
    Benefits & perks
    3.6(137 ratings)
    Management
    3.7(137 ratings)
    Working environment
    4.1(137 ratings)
    Diversity & equal opportunity
    3.8(12 ratings)
    Ratings for Mitracomm Ekasarana are shared as-is from employees in line with our community guidelines

    reviews

    Showing 7 reviews for Semarang Central Java
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    4.0
    Customer Service Role
    May 2025
    Semarang Central Java2 to 3 years in the role, former employee
    Secara keseluruhan perusahaan ini bagus karena mengikuti UU yang berlaku dan transparan.
    The good thingsUntuk budaya kerja atau lingkungan kerjanya sebenernya mengikuti project yang kalian ambil karena setiap project itu berbeda. Namun, secara keseluruhan perusahaan outscourcing ini bagus. Perusahaan ini mengikuti UU yang berlaku, seperti gapok mengikuti UMR, membayar THR tepat waktu, dan lainnya.
    The challengesKarena ini perusahaan outscourcing, jadi jenjang karirnya kurang menjanjikan dan untuk menjadi kartap sangatlah susah.
    3 people found this helpful
    3.0
    Customer Service Role
    Apr 2025
    Semarang Central JavaLess than 1 year in the role, former employee
    you know when you know
    The good thingsgaji bisa dibilang tinggi dengan project yang terus ada. trainer baik, but hell no with Team leader. even i dont know who is my supervisor cause they never egange with us
    The challengesfluid SOP change, and inconsistency when looking for an approval to TL.
    4 people found this helpful
    2.0
    Customer Service Representative
    Jul 2024
    Semarang Central JavaLess than 1 year in the role, former employee
    toxic
    The good thingsprovides a good career path
    The challengestoxic environment, monotonous work, uncooperative supervisors
    6 people found this helpful
    4.0
    Call Center Officer
    Apr 2022
    Semarang Central JavaLess than 1 year in the role, former employee
    Fit for fresh graduate
    The good thingsIf you're a fresh graduate with minimum of work experiences you can apply for any roles and position or you can just walk in and touching the recruiter about your passion job. Please be consider, this company is a outsource company but the management is the best as I know
    The challengesAny challenges will be possible due to the income or outcome based on project. You will be part of the biggest client projects, maybe you can work as a banking staff in any roles or you can be part of the most popular startup company
    4.0
    PT Mitracomm Ekasarana
    Apr 2022
    Semarang Central Java1 to 2 years in the role, current employee
    agent
    The good thingsdapat berinteraksi melaui era digital dengan customer tanpa tatap muka
    The challengeskesulitan yang di alami masih ada beberapa masalah yang canggung dikarenakan tidak sepenuhnya bertemu dan bertatap muka dengan customer.
    3.0
    Quality assurance project traveloka
    Dec 2021
    Semarang Central JavaLess than 1 year in the role, current employee
    Mitracomm Ekasarana 2 site semarang
    The good thingsOnly enjoy having some good friends
    The challengesKaryawan level kontrak, harus multi skill multi divisi, namun tidak ada peningkatan gaji yang signifikan.
    5.0
    Call agent
    Oct 2020
    Semarang Central JavaLess than 1 year in the role, former employee
    Pekerjaan yg menarik
    The good thingsAtasan dan rekan kerja merupakan team yg solid dan kompak, sehingga seperti bekerja dengan keluarga, dan gaji tidak pernah twlat, insetif sangat memuaskan
    The challengesTidak bisa memegang hp selama bekerja, sulit untuk berkomunikasi sengan keluarga bila ada hal penting dan mendadak
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