Company Reviews

    Working at Mandarin Oriental Hotel

    4.614 ratings in total
    5
    9
    4
    5
    3
    0
    2
    0
    1
    0
    93%
    Rate salary as high or average
    93%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(14 ratings)
    Career development
    4.4(14 ratings)
    Benefits & perks
    4.3(14 ratings)
    Management
    4.4(14 ratings)
    Working environment
    4.4(14 ratings)
    Ratings for Mandarin Oriental Hotel are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 14 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Waiter
    Jun 2022
    Central Jakarta JakartaLess than 1 year in the role, former employee
    Pengalaman magang
    The good thingsLingkungan kerja yang selalu membawa dampak positif
    The challengesMasih suka terjadi miss communication dengan outlet lainnya
    5.0
    Director of sales
    Jul 2019
    Mendapatkan pengalaman best Hotel di Asia, selain Intercontinental Hotel
    The good thingsBelajar dari pengalaman Orang Asing dan diberi kesempatan untuk meniti karir
    The challengesPernah bekerja di Intercontinental Hotel di Saudi Arabia selama 9 tahun pada beberapa Departemen yang ada di Hotel namun sulit dierapkan di Mandarin Hotel karena kecemburuan sesama pegawai karena pengalaman saya
    5.0
    cooks
    Nov 2018
    Less than 1 year in the role, former employee
    Trainee program from Trisakti institute Of Tourism
    The good thingswork energetic & work hard , play hard
    The challengesi was a new guy in the kitchen so theres terrible when busy service
    4.0
    Food & beverage executive
    Oct 2018
    1 to 2 years in the role, former employee
    serve the guest
    The good thingslike experience especially learn english communication
    The challengescan speak english better than before
    4.0
    Housekeeping
    Jul 2018
    Review
    The good thingsTata cara kerja yg rapih membuat hasil dan pelayanan menjadi baik, lingkungan kerja yg bagus dan SOP kerja yg selalu terjaga
    The challengestidak ada masalah berarti atau kesulitan
    5.0
    Engineering Department
    May 2018
    1 to 2 years in the role, former employee
    Engineering storekeeper
    The good thingsTeam work yang solid, pekerjaan terstruktur
    The challengesReinventory tools, equipment dan material yang sudah berjalan. dan penataan alat dan sarana penyimpanan agar tertata rapih sehingga memudahkan user dalam mencari kebutuhan spareparts
    4.0
    Housekeeping
    Sep 2017
    Less than 1 year in the role, former employee
    So far so good
    The good thingsLeadership nya sangat luar biasa & system kerjanya sangat detil sehingga menciptakan kesempurnaan yang baik.
    The challengesDalam hal kompromi
    4.0
    Waiter
    Sep 2017
    Less than 1 year in the role
    As A trainnee in mandarin oriental
    The good thingsMendapatkan banyak pengalaman internasional
    The challengesI am not good in english
    5.0
    Housekeeping Departement
    Aug 2017
    Less than 1 year in the role, former employee
    Bekerja dengan Loyalitas tinggi dan mendapatkan team layaknya keluarga:)
    The good thingsTeam work, bekerja dengan saling membantu dan orang-orang yang ada di pihak internal sangat ramah. Setiap pekerjaan belum selesai, ada staff atau teman yang saling membantu mengerjakan pekerjaan(membersihkan kamar), tetapi disamping itu semua staff saling bertanggung jawab atas apa yang sudah diberikan oleh Supervisor. Setiap pengerjaan kamar selalu di double check oleh atasan (Supervisor). Dan semua itu sangat menyenangkan karna saya merasakan layaknya bekerja dengan keluarga sendiri:) Terimakasih Mandarin Oriental Hotel, telah memberikan saya pengalaman yang sangat bermandaat
    The challengesKesulitan pasti terjadi di semua perusahaan, bukan hanya di perusahaan yang saya tempati waktu itu.. tetapi kembali lagi bagaimana kita menyikapi dan memberikan solusi bagi kesulitan yang kita hadapi. di tempat saya bekerja dulu, banyak kesulitan seperti contoh complaint dari guest yang membentak-bentak, tetapi kita tidak boleh membalasnya dengan emosi, tetapi disitu kita belajar bagaimana bisa menghadapi masalah dengan sabar dan kepala dingin. Karena, TAMU ADALAH RAJA. kita bisa hubungi SPV atau atasan kita, itu yang saya lakukan waktu itu:)
    5.0
    Fitness and Wellness
    Aug 2017
    Nothing
    The good thingsa lot of thing to be learn for develop our self
    The challengesAs front liner and find a lot of people caracter
    5.0
    Food & beverage manager
    Jul 2017
    1 to 2 years in the role, former employee
    feel like home with great environment
    The good thingsfriendly staff
    The challengesyou have more learning and multitasking
    5.0
    Banquet waiter
    Jan 2017
    JakartaLess than 1 year in the role, former employee
    Waiter
    The good thingsMendidik kedisplinan karyawan sangatlah bagus
    The challenges-
    4.0
    Concierge
    Nov 2016
    Less than 1 year in the role, current employee
    Greatest Front Office Team
    The good thingsThe team and the manager really doing a great job. we are literally do not say No to a guest. all the team provide excellent service on the duty also off the duty. We do the job nicely but we also try to make the environment did not stressful.
    The challengesThe guest know that we wont say No to their request, hence they asked and request many things. From rational to irrational, as a professional hotelier we try to accomplished and satisfy all the guest needed no matter how hard it is.
    5.0
    Food Beverage
    Nov 2016
    1 to 2 years in the role, former employee
    God Job
    The good thingsDapat mengenal banyak tamu dan engage dengan tamu, dapat mengetahui banyak tentang tamu dari kesukaan sampai ketidaksukaan. dapat melatih mental dalam tanggung jawab penuh serta mampu menghadapi dan menyelesaikan masalah dengan klien
    The challengesMemahami dan memberi apa yang klien mau terkadang sulit karena kita belum dekat dengan klien
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.