At Luas Birus Utama, employees value the good camaraderie and sense of family among colleagues. They appreciate the opportunities to learn from other departments and gain multitasking experience by taking on multiple roles. However, there appears to be a lack of appreciation for employees, leading to complaints. Additionally, there is a need for better integration of systems across departments, and employees may find it challenging to manage heavy workloads and overload due to multitasking and multiple roles.