Company Reviews

    Working at Lippo General Insurance

    4.181 ratings in total
    5
    34
    4
    32
    3
    10
    2
    1
    1
    4
    89%
    Rate salary as high or average
    84%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(81 ratings)
    Career development
    3.9(81 ratings)
    Benefits & perks
    3.8(81 ratings)
    Management
    4.0(81 ratings)
    Working environment
    4.2(81 ratings)
    Diversity & equal opportunity
    3.7(9 ratings)
    Ratings for Lippo General Insurance are shared as-is from employees in line with our community guidelines

    reviews

    Showing 18 reviews for Tangerang Banten
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    4.0
    Senior Officer
    Mar 2026
    Tangerang Banten3 to 4 years in the role, current employee
    Kerja keras dan konsistensi akan membuahkan hasil yang sepadan
    The good thingsPerusahaan memberikan berbagai benefit pekerjaan serta kesempatan untuk belajar dan mengembangkan diri melalui training internal maupun external yang dapat diajukan. Selain itu, tersedia media komunikasi yang memungkinkan karyawan untuk berkonsultasi dan menyampaikan pendapat secara terbuka. Perusahaan juga memberikan beberapa bentuk refreshment kepada karyawan pada momen-momen tertentu.
    The challengesKonsistensi dan ketelitian menjadi faktor penting dalam mendukung perkembangan karier di perusahaan ini. Serta pentingnya komunikasi antar tim dan department agar tidak ada miskom.
    3.0
    Underwriting Officer
    Jul 2025
    Tangerang Banten5 to 6 years in the role, current employee
    Karir sulit meningkat karena kesempatan yang sedikit.
    The good thingsLingkungkan kerja yang positif, adanya tunjangan profesi sehingga karyawan semangat untuk meningkatkan pengetahuan dengan mengikuti ujian profesi.
    The challengesBagi saya, karir sulit meningkat. Gaji mandek. Penilaian KPI tidak transparan.
    2 people found this helpful
    1.0
    Senior Accounts Officer
    Nov 2024
    Tangerang Banten3 to 4 years in the role, former employee
    Good learning curve, only if you're a fresh graduate.
    The good thingsGood learning curve, only if you're a fresh graduate. If you're experienced, better go somewhere else with better system, salary and management.
    The challenges- Favoritism plays a significant role in an employee's career growth. Skill is definitely NOT the standard for getting a salary raise, let alone a promotion. You might struggle with writing emails in English or Bahasa, but you'd still get promoted if you "socialize" enough. - Good work is rewarded with more workload but offers no real career progression. - Salary is not competitive - You have to sign contract if you want to do any training, be it directly related to your career or not
    5 people found this helpful
    4.0
    General Central Processing
    May 2024
    Tangerang Banten3 to 4 years in the role, former employee
    I had a good experience when I work in LGI. Have a positive environment and supportive leaders is something that i am grateful for. Thank you LGI.
    The good thingsI have enjoy with my task, i have a leader that can help me to improve. The environment in my department is very positive and comfortable.
    The challengesWorkload when peak season in the end of the year is too much.
    2 people found this helpful
    5.0
    Health Claim
    May 2024
    Tangerang Banten
    This place is really good place to learn and grow.
    The good thingsA good working environment and benefits aside from the salary are excellent.
    The challengesIn my job, I am required to learn a significant amount of new material, but the mentoring system for new employees has been very helpful in my learning process.
    5.0
    Pengawas
    May 2024
    Tangerang Banten
    Good experience
    The good thingsCareer opportunities are open to anyone who is ready to put in more effort & The company provides facilities and support for the development of its employees
    The challengesevery job requires readiness to do something with responsibility, good time management and extra effort to achieve the desired goal
    5.0
    Customer Service Role
    May 2024
    Tangerang Banten
    To work as team that had number of member is not as easy as it seems or said, there will be different perspective even for small thing. key to have all your wonder clarified is through good communication.
    The good thingswe're trained to always ready to face challenge, ensure every process done well from beginning to end, we're trained to respect diversity either in the way of thinking or the way of work. trained to not only see the goal but to enjoy & embrace the journey.
    The challengesmultiple task, time management much needed, good is not enough but that lesson work generally even in daily life.
    1.0
    Customer Service Role
    May 2024
    Tangerang Banten3 to 4 years in the role, former employee
    Bad, no clear career path & KPI, no significant salary increase (working for 3 years). It's underpaid.
    The good thingsThe good is we learn a lot since we multitask and train to work independently until the case is solved.
    The challengesThe working environment in the role I worked was the worst. The assessment was subjective, working 12 hours in that kind of environment was exhausting. The seniors tend to share mistakes in the forum but when the mistakes on them, they remain silent. They can't communicate in English, what a shame the company paid for their language course but they keep asking me to handle foreigners, funny.
    4 people found this helpful
    5.0
    Customer Experience
    Mar 2023
    Tangerang District Banten1 to 2 years in the role, current employee
    Learn & Grow
    The good thingsBekerja disini memberikan saya kesempatan yang sangat banyak untuk bertumbuh dan berkembang, dari segi lingkungan, tanggung jawab, pekerjaan benar-benar memberikan saya tempat untuk mengembangkan diri saya. Menurut saya perusahaan sudah memberikan yang terbaik, dan sudah menjadi 'Kapal' yang tepat untuk setiap karyawan mengembangkan diri dan potensi nya.
    The challenges3 Bulan pertama merupakan masa yang sangat challenging untuk saya, karena ini adalah perusahaan pertama saya. namun pada bulan ke 5 Head dan team memberikan saya kesempatan lebih banyak untuk belajar, explore potensi saya, hingga untuk mengekspresikan diri saya secara ide kreatif. Adaptasi pun berjalan dengan baik bagi saya, karena memliki lingkungan yang supportif.
    5.0
    Central Processing
    Mar 2023
    Tangerang District Banten3 to 4 years in the role, former employee
    Nilai kekeluargaan yang tinggi
    The good thingsThey care about your well-being
    The challengesBelajar banyak ilmu tentang asuransi
    5.0
    Claims analyst
    Nov 2020
    Tangerang District Banten3 to 4 years in the role, former employee
    pengalman kerja di asuransi
    The good thingsperhatian kepada karyawan sangat baik, dan lingkuan kerja yang baik
    The challengescara menyapaikan pendapat kepada sekitarnya.
    4.0
    Claims analyst
    Oct 2020
    Tangerang District Banten1 to 2 years in the role, current employee
    Review Pekerjaan
    The good thingsBekerja di Lippo Insurance menambah ilmu saya dalam cara berpikir, bekerja dan di tempat ini sangat mendukung untuk berkarir. Tetap semangat dalam bekerja.
    The challengesKesulitan di awal - awal adalah dalam beradapasi dengan linkungan dan pekerjaan. Tetapi jika kita yakin dan berusaha maka semua kesulitan tersebut dapat dilewati.
    5.0
    General service
    Jul 2019
    Tangerang District BantenLess than 1 year in the role, former employee
    Indahnya kerjasama dan kekompakan
    The good thingsKompaknya sesama karyawan dan rasa saling menghormati yang tinggi
    The challengesKurangnya tenaga teknisi
    1 person found this helpful
    5.0
    Quality assurance officer
    Apr 2017
    Tangerang District Banten1 to 2 years in the role, current employee
    Sama seperti pekerjaan lainnya
    The good thingsKekeluargaan
    The challengesBergebungungan dengan head setiap departemen
    5.0
    CLAIM SERVICE CENTER
    Mar 2017
    Tangerang District Banten5 to 6 years in the role, current employee
    Pengalaman kerja yang bagus
    The good thingsbekerja di lippo enak sebagai claim service center.
    The challengestidak ada kesulitan sebagai claim service center
    3.0
    Admin officer
    Feb 2017
    Tangerang District BantenLess than 1 year in the role, former employee
    Good Work Experience
    The good things*Dekat dengan tempat tinggal *Lokasi yang terjangkau dan dekat jalan raya
    The challenges*Terlalu sering lembur *Aturan yang agak menyesakkan *Target yang lumayan tinggi
    1 person found this helpful
    5.0
    marketing relationship officer
    Jan 2017
    Tangerang District Banten1 to 2 years in the role, former employee
    lippo general insurance tbk
    The good thingskerja sama tim yang baik, bekerja sambil belajar ilmu lebih saling membantu jika ada kesulitan
    The challengeskesulitan jika ada complain dan tetap untuk menyelesaikannya dan menjalin hubungan dengan customer dengan baik
    5.0
    Deputy Supervisor Case Monitoring Department
    Oct 2016
    Karawaci Banten1 to 2 years in the role, former employee
    Karyawan itu Berkarya.
    The good thingsMentor-Mentor, Leader yang sangat mendukung dan memberikan pembelajar mengenai peran seorang karyawan yang seharusnya di sebuah Perusahaan. Mengajari saya bagaiaman peran dan sikap yang seharusnya kita miliki disetiap perusahaan.
    The challengesAwalnya saya hanya kesulian dalam membagi waktu kehidupan pribadi dengan kehidupan pekerjaan. Namun seiring waktu saya belajar membagi dengan baik. Namun, karena beberapa rencana dan goals pribadi saya, terpaksa saya resign agar dapat membagi waktu lebih baik lagi.
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