Employees at Jenggala Keramik Bali appreciate the supportive and family-like environment, where they are treated well and have a good work-life balance. They also value the friendly and close-knit team. However, there are some potential challenges, such as the need for continuous innovation and development of systems, business, and products. Additionally, interdepartmental coordination could be more effective and time-efficient. Some employees find it challenging to meet the owner's expectations, and the company needs to prioritise employee welfare by understanding the struggles and problems faced by employees in the field.