Company Profile

    Company overview

    Industry

    Business Support Services

    Company size

    1,001-5,000

    Primary location

    I-Solution Building, Karawaci Cyber Park No. 2062, Jl. Boulevard Gajah Mada RT.001/RW.009, Kel. Panunggangan Barat, Kec. Cibodas, Kota Tangerang, Banten 15811
    PT Infra Solusi Indonesia (I-Solution) is a subsidiary of PT Link Net Tbk that engaged in Human Resources and People Development Services. Since 3rd September 2019, we focuses on the field of human resources related to the employability of communication technology jobs, customer service, and telemarketing staffing. Our tagline #TerbaikUntukBangsa , is our main value to be the best managed service provider, and to help our clients to reach their vision. Until today, we successfully handle more then 150 projects and manage more than 2,500 employee in all Indonesia.

    Gallery photos

    Reviews overview

    4.37 ratings in total
    5
    3
    4
    3
    3
    1
    2
    0
    1
    0
    100%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends

    What’s it like working at Infra Solusi Indonesia?

    AI summary of recent reviews

    Employees at Infra Solusi Indonesia appreciate the timely compensation and appropriate benefits provided by the company. They also value the team building activities and personal development opportunities offered. The company fosters a positive work environment where employees feel welcomed and supported by their colleagues. Additionally, employees have the opportunity to gain valuable knowledge and experience in their respective fields.

    However, there are some potential challenges, such as handling various types of customers, which can be demanding at times. The shift work system may require employees to adjust their schedules. Employees may also face difficulties in coordinating across divisions when required to work from home (WFH). Furthermore, some employees may initially face a learning curve when starting new roles or working with unfamiliar technologies.

    Recent reviews

    3.0
    Contact Center Agent English - Indonesia
    Aug 2025
    Sukoharjo Central Java1 to 2 years in the role, former employee
    You have to be patient while working because overtime is paid with loyalty.
    The good thingsVery supportive and fun coworkers
    The challengesSOP and management very toxic
    4.0
    Inbound Call Centre Operator
    Feb 2024
    Surabaya East Java3 to 4 years in the role, former employee
    Direkomendasikan untuk menambah pengalaman kerja, memicu rasa kerja sama tim, dan bertumbuh dalam mengejar target bagi pencari kerja lulusan baru
    The good thingsGaji tepat waktu, Benefit dan allowance sesuai, Kegiatan Team Building dan pengembangan diri
    The challengesMenghadapi berbagai tipe-tipe Customer, sistem waktu kerja Shifting, Sulit koordinasi antar divisi ketika diharuskan kerja di rumah (WFH)
    5.0
    Designer
    Dec 2023
    Tangerang Banten3 to 4 years in the role, former employee
    Mendesign dengan Bentley sistem
    The good thingsMenambah pengetahuan dalam bidang design
    The challengesDari awal masuk. Belom mempunyai pengalaman design FTTH. Semakin berjalannya waktu, saya mampu belajar dengan baik.
    Ratings for Infra Solusi Indonesia are shared as-is from employees in line with our community guidelines
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