Employees at Hai Seafood value the cooperative teamwork among colleagues across all levels, as well as the opportunities for growth regardless of formal education. The owner's hands-on approach, assisting with tasks during busy periods, is also appreciated. However, there are some potential areas for improvement, such as occasional miscommunication around waiting lists, being understaffed in certain areas like the bar during peak times, and a lack of clear standard operating procedures from management, leading to confusion.