Employees at Fitness First appreciate the training and development opportunities provided, which help them enhance their skills in areas such as marketing, management, and public speaking. The work environment is described as motivating, supportive, and family-like, fostering a sense of community and teamwork. Employees feel that the company offers opportunities for personal growth while interacting with diverse clients and members. Additionally, the benefits and compensation package, including insurance, BPJS contributions, tax assistance, and the potential for high earnings based on performance, is highlighted as a positive aspect.
However, some employees find the high targets and workload challenging, particularly in roles such as Personal Trainers and Sales, where they are expected to acquire and retain clients while managing a demanding schedule. Handling diverse client personalities can also be difficult, as employees need to adapt their approach and communication style to cater to different member characteristics and motivations. Maintaining a healthy work-life balance can be challenging, as some roles require long working hours, including evenings and weekends, to meet targets and accommodate client schedules.