EFL Global Indonesia offers a positive and family-like work environment that is easy to adapt to, along with opportunities for career growth and the chance to expand knowledge and skills. However, some employees feel that the salary is quite minimal. There are also concerns about complex management and demands for rapid changes in work systems. Employees with limited English proficiency may face difficulties in developing their abilities, although it is not impossible. The job requires multitasking, which can be challenging. Additionally, employees without a background in forwarding may face a steep learning curve and need to learn every day.