Dufrindo International
    (13 reviews)

    Company Profile

    Company overview

    Industry

    Specialty Retail

    Company size

    101-1,000

    Primary location

    Bali Logistics Park Unit No. 7-8, Jl. Bypass Ngurah Rai, Tuban 80361
    Dufry is a global travel retailer with operations in 63 countries.Dufry operates around 2,200 shops located at airports, cruise liners, seaports, and other touristic locations. We developed a strong portfolio of long-term concessions with airport authorities and other landlords. Dufry provides its customers with prestigious brands from more than 1,000 suppliers.Our customers rely on the professional services of close to 29,000 Dufry employees. Global and local. Dufry is globally active, with its corporate structure organized in five divisions. We work with local partners and adjust our offerings to the local habits of our customers.Dufry has a clear vision -- We want to be the industry's most innovative and profitable company.The Dufry Brand MissionTo sustain our position as the world’s most solid and expert travel retail partner with the unparalleled power to deliver.Our Brand ValuesOur Brand Values are our company’s DNA that we bring to life for all our audiences.These are the Brand Values that drive us in action and communication:FocusedFirst and foremost, we are an expert retailer, leader in converting travellers into customers in a matter of minutes. We understand how customers are.Our way of doing business is absolutely customer-centric and focused on travellers.Our capacity to deliver to customers – travellers is empowered by fully integrated systems that optimise synergies and empower performance.GlobalWe are the only company that operates directly in 63 countries across the world. Alliances and acquisitions have made Dufry the category leader offering customers and brands an unparalleled industry network around 2200 shops, and more than 370 locations (as FY 2015) on five continents.Our international dimension brings us unparalleled richness of insights and expert understanding at the local level, adding value to our global model through our local-market management.DeliveryOur primary objective is delivering solid financial performance for our shareholders through operational excellence.We are a solid, successful enterprise characterized by consistent delivery to landlords, customers and shareholders.Our leadership is based upon our capabilities to execute, innovate and our robust operating model.SolidThe Dufry brand benefits from the solid values and guarantees associated with our heritage: stability, solvency, quality and attention to detail.Dufry’s solid standing worldwide implies:Employees benefit from real opportunities for personal and professional growth;Shareholders can depend upon consistent performance and value delivery;Suppliers can count on a consistent and reliable guarantee in fulfilling partnership agreements;Airports and landlords benefit from the solid expertise and solvency of the category leader.Dufry Ltd is publicly listed in Switzerland and in Brazil.The headquarters of our Group are located in Basel, Switzerland. Our company's history goes back to its foundation in 1865.

    Jobs at Dufrindo International

    Based on your search activity

    at PT Dufrindo Internasional
    Medan, North Sumatra
    You will be responsible for overseeing daily operations of our retail stores, ensuring exceptional customer service and maximizing sales performance.
    You will be responsible for overseeing daily operations of our retail stores, ensuring exceptional customer service and maximizing sales performance.
    classification: Retail & Consumer ProductsRetail & Consumer Products
    1d ago
    1d ago

    at PT Dufrindo Internasional
    Bali
    Provides beauty consultations, recommends and demonstrates beauty products, makeup applications, and drives sales and store displays .
    Provides beauty consultations, recommends and demonstrates beauty products, makeup applications, and drives sales and store displays .
    classification: Retail & Consumer ProductsRetail & Consumer Products
    8d ago
    8d ago

    Gallery photos

    Reviews overview

    3.813 ratings in total
    5
    5
    4
    5
    3
    1
    2
    0
    1
    2
    100%
    Rate salary as high or average
    77%
    Employees recommend this employer to friends

    What’s it like working at Dufrindo International?

    AI summary of recent reviews

    Employees at Dufrindo International value the learning opportunities, including free foreign language courses in Mandarin and Korean, as well as the comfortable and supportive work environment with pleasant colleagues. The company offers competitive salary standards and supports professional development through product knowledge training and confidence-building opportunities. Additionally, employees appreciate the early annual leave entitlement available after just three months of employment.

    However, there are some operational considerations to be aware of. The 24-hour shift system with three rotating shifts requires adaptability and extra energy. Some roles involve standing for extended periods of up to 8 hours, and multilingual communication with customers in various languages, particularly Mandarin, can present a learning curve. Some employees have also noted that HR support could be more responsive to employee concerns and career progression matters.

    Recent reviews

    5.0
    Sales Associate
    Apr 2026
    Badung Bali1 to 2 years in the role, former employee
    Interacting with customers from various countries
    The good thingsgood salary and good experience
    The challengeshandling customer in many difference language
    3.0
    Store Supervisor
    Apr 2026
    Badung Bali6 to 7 years in the role, former employee
    Kalau bisa skip saja kerja disini, Turn over karyawan tinggi.. Banyak yang tidak kuat.
    The good thingsSuasana kerja, teman-teman kerja dan prosedur kerja bagus.
    The challengesHRD kejam, Shift yg 24 jam apalagi jumping shift. Butuh tenaga ekstra..
    5.0
    Meidaman
    Oct 2025
    Medan North SumatraLess than 1 year in the role, current employee
    Soalnya aku krj membutuhkan sehar2
    The good thingsBlm pernah krj bg 🙏
    The challengesKalau memang benar diterima karyawan kerja
    Ratings for Dufrindo International are shared as-is from employees in line with our community guidelines
    Find out more about working at Dufrindo International. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.