Convergence Indonesia
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    Convergence Indonesia
    (4 reviews)
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    Write a review

    Company Profile

    Company overview

    Industry

    Business Support Services

    Company size

    101-1,000

    Primary location

    Head Office: Gedung PT. Persona Prima Utama Jl. dr. Sahardjo No. 60 E-G Manggarai
    Integrated BPO service operations providing:Inbound and outbound calls, integrated call and email operations, and toolkits for customer value creationAdvisory services in Customer Relationship Management (CRM)Dedicated team with deep expertise in Indonesia​Strong background in outsourcing services for e-commerce, consumercompanies for both foreign and local companiesJakarta and Yogyakarta operations (150 staffs with 300 seatcapacities)Dedicated team in Indonesia:Core leaders in CRM servicesStrong command of English and Bahasa IndonesiaExperienced team members (with award winning achievements)

    Reviews overview

    3.04 ratings in total
    5
    1
    4
    1
    3
    0
    2
    1
    1
    1
    75%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends

    What’s it like working at Convergence Indonesia?

    AI summary of recent reviews

    Employees at Convergence Indonesia appreciate the opportunity to build new relationships and gain personal insights while working in a relaxed environment. They also value the learning opportunities related to work processes, disciplined work culture, and a supportive team environment. However, there are concerns that career advancement may be influenced more by relationships with superiors than skills and performance. Additionally, some employees find the company's policies and regulations to be different from their expectations, and the work demands high levels of attention to detail and speed.

    Recent reviews

    2.0
    Desk Collection Staff
    Jan 2024
    Yogyakarta YogyakartaLess than 1 year in the role, former employee
    kedekatan terhadap atasan merupakan potensi untuk karir, bukan skill dan peforma.
    The good thingsMemiliki relasi baru
    The challengeskedekatan terhadap atasan merupakan potensi untuk karir, bukan skill dan peforma.
    1.0
    Agent
    Jun 2021
    Less than 1 year in the role
    Disaat kekuasaan diatas logika
    The good thingsHal baiknya saya lebih mengenal karakter orang dan pandangan hidup saat mengatasi permasalahan yang dirasa kurang benar.
    The challengesSaya rasa ketentuan dan kebijakan diperusahaan ini jauh dari yang saya pikirkan bahkan tidak terlintas dalam benak saya. Dalam menyikapi hal tersebut saya cukup santai dan tidak terlalu untuk memikirkan demi kebaikan diri saya.
    5.0
    Agent Validation Officer
    Nov 2020
    1 to 2 years in the role, former employee
    Menyenangkan
    The good thingsBekerja dengan santai dan tidak ada tekanan.
    The challengesHampir tidak ada kesulitan
    Ratings for Convergence Indonesia are shared as-is from employees in line with our community guidelines
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    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.