Employees at CIMB Niaga appreciate the positive work environment with supportive colleagues, team leaders, and managers who create a welcoming atmosphere. The clear job descriptions and strong teamwork and collaboration both within teams and across divisions contribute to a productive workplace. Staff members value the employee benefits including staff loans, annual salary increases, training opportunities, and company outings. The hybrid working model provides flexibility, and employees gain valuable professional development through training, seminars, and workshops offered by the company.
However, there are some areas that could be enhanced. Working hours can be demanding, with deadlines occasionally requiring overtime and late finishes that may affect work-life balance. Some employees have noted that workload has increased whilst staff numbers have decreased, leading to accumulated tasks. The loan approval process can take time, and coordination between departments could be improved to facilitate quicker decision-making across divisions. Additionally, some staff members face long commutes and traffic challenges, particularly during rainy weather.