Company Profile

    Company overview

    Company size

    1,001-5,000

    Primary location

    Metropolitan Tower 8 Floor, Jl. R.A. Kartini No.14, RT.10/RW.4, Cilandak Bar., Kec. Cilandak, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12430, Indonesia
    Brinks Solutions Indonesia a leading provider of integrated cash management solutions.The Brink’s Company (NYSE:BCO) is the global leader in total cash management, route-based secure logistics and payment solutions including cash-in-transit, ATM services, cash management services (including vault outsourcing, money processing and intelligent safe services), and international transportation of valuables. Our customers include financial institutions, retailers, government agencies (including central banks), mints, jewelers and other commercial operations around the world. Our global network of operations in 53 countries serves customers in more than 100 countries.Our strong market position is supported by a leadership team with a proven track record of success, a long-term strategy to drive growth and the financial strength to continue to capture market share. Our culture of continuous improvement is supported by a global team dedicated to providing exceptional customer support.

    Reviews overview

    4.89 ratings in total
    5
    7
    4
    2
    3
    0
    2
    0
    1
    0
    89%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Brinks Solutions Indonesia?

    AI summary of recent reviews

    Employees at Brinks Solutions Indonesia highlight their ability to increase team productivity through effective time management, develop data management systems that improve operational efficiency, and build strong relationships with customers, leading to increased satisfaction. The work environment is described as positive and supportive, with a family-like atmosphere, and employees appreciate having good superiors and a comfortable working environment.

    However, there are several potential challenges faced by employees. These include difficulties in integrating new systems with existing infrastructure, managing teams with diverse members and varying skill sets, and addressing critical equipment failures. Additionally, there may be a need to know languages other than Indonesian to cater to clients from various countries, and employees may face difficulties when assigned new and unfamiliar tasks, although they are generally able to complete them. Communication across all departments can also be a challenge, and employees are expected to maintain their commitments and not deviate from them. The stock opname process from the head office and maintaining timeliness and totality in assigned tasks are also mentioned as challenges. The biggest challenge highlighted is maintaining client trust, particularly in cash handling operations.

    Recent reviews

    5.0
    ISU Officer
    May 2025
    Makassar South Sulawesi6 to 7 years in the role, former employee
    Menjunjung tinggi profesionalisme kerja, proses approval yang sangat ketat serta mengasah ketajaman ketelitian yang sangat detail.
    The good thingsMenjunjung tinggi profesionalisme kerja antar departemen serta sesama karyawan, proses approval yang sangat ketat, dan yang paling menarik adalah mengasah ketajaman ketelitian yang sangat detail.
    The challengesRepresentatif petugas HO yang bertugas di cabang (kota besar) yang masih berjumlah 1 orang officer namun dibebankan tanggung jawab yang cukup luas (mencakup tugas indoor maupun outdoor), sebaiknya perlu ditambah dari segi quantity personil dan/atau 'penghargaan', agar tercipta nilai yang sepadan.
    5.0
    First level maintenance & second level maintenance
    Jan 2025
    Bekasi West Java1 to 2 years in the role
    1. Perangkat lunak ATM (NCR APTRA, Diebold Agilis). 2. Sistem operasi Windows dan Linux. 3. Perangkat lunak keamanan (antivirus, firewall). 4. Analisis data dan pelaporan. 5. Komunikasi teknis dan non-teknis.
    The good things- "Saya berhasil meningkatkan produktivitas tim sebesar melalui pengelolaan waktu yang efektif." - "Saya mengembangkan sistem pengelolaan data yang meningkatkan efisiensi operasional ." - "Saya membangun hubungan yang kuat dengan pelanggan, sehingga meningkatkan kepuasan pelanggan sebesar."
    The challenges- "Saya menghadapi tantangan dalam mengintegrasikan sistem baru dengan infrastruktur lama." - "Saya harus mengelola tim dengan anggota yang beragam dan memiliki keahlian yang berbeda." - "Saya menghadapi kesulitan dalam mengatasi kerusakan peralatan kritikal."
    5.0
    Business development manager
    Aug 2023
    JakartaLess than 1 year in the role, current employee
    menyenangkan
    The good thingsLingkungan kerja yang positif dan supportif, kekeluargaan juga sangat menyenangkan
    The challengesMungkin harus bisa beberapa bahasa selain bahasa Indonesia karena client dari berbagai negara
    Ratings for Brinks Solutions Indonesia are shared as-is from employees in line with our community guidelines
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