Bank Internasional Indonesia
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    Bank Internasional Indonesia
    (5 reviews)
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    Company Reviews

    Working at Bank Internasional Indonesia

    4.05 ratings in total
    5
    2
    4
    1
    3
    2
    2
    0
    1
    0
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    100%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(5 ratings)
    Career development
    3.4(5 ratings)
    Benefits & perks
    3.8(5 ratings)
    Management
    4.0(5 ratings)
    Working environment
    4.2(5 ratings)
    Ratings for Bank Internasional Indonesia are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 6 reviews sorted by most recent
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    5.0
    Risk Management Unit
    Jun 2023
    Risk Management Unit
    The good thingsMenyukai tantangan dalam industri perbankkan dalam bidang Fraud detection
    The challengesTerjadi pola yang selalu berubah sesuai kemajuan jaman
    5.0
    Supervisor me
    May 2022
    Head of Telemarketing, Supervisor Event & Exhibition, Marcom & Mketing Support, Entrepeneur Program
    The good thingsSangat support dan responsible yang tinggi terhadap bawahan
    The challengesGood attitude, good communication and good dealing
    4.0
    Business manager
    May 2020
    Sangat menyenangkan walaupun menghadapi berbagai macam tantangan
    The good thingsKaryawannya ramah dan para pimpinan nya sangat dekat dengan bawahan
    The challengesTarget kerja yang terkadang melebihi kapasitas
    3.0
    Service Quality Department
    Feb 2019
    3 to 4 years in the role, former employee
    Service Quality for Customer Satisfaction
    The good thingsAs Trainer for Service Quality, I conduct training program for frontliners ; Customer Service Staff and Teller Staff and Back Office Staff.
    The challengesTo improve Service Quality for Customer Satisfaction, to understand Customer Expextation, to delive Service Excellence, Grooming Standard, Service Standard, Service Breakdown and Handling Complaints, Customer Delight Challenge.
    3.0
    Service Quality Department
    Jun 2018
    5 to 6 years in the role, former employee
    Service Quality for Customer Satisfaction
    The good thingsDeveloping and implementing Service Quality for Customer Satisfaction. Conduct Service Quality Training Program (SQTP) for Customer Service Staff, Teller Staff and Back Office Staff in order to improve Service Quality for Customer Satisfaction. Monitoring the implementation SQTP at Branches by observation and mystery shopper.
    The challengesThe challenging job at this company is implement Service Quality for Customer Satisfaction. It is an extra ordinary effort and shifting paradigm of Customer Service how to make Customer Happy, Satisfy, Loyal and give More Money and More Profit. Quality is Make Profit. It is difficult to implement, but if have a good team work and respect each other we can achieve it.
    4.0
    custodian operation services
    Jun 2018
    suasana kerja dan tean yg sangat mendukung
    The good thingsapresiasi yang diberikan oleh perusahaan kepada karyawan sudah sangat sesuai dengan harapan saya
    The challengesbuat saya, waktu /jam kerja masih belum mencukupi tuk dpt menyelesaikan pekerjaan yang pernah menjadi tanggung jawab saya pada waktu itu, karena suasana kerja dan team yang kompak membuat saya begitu semangat dalan bekerja
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