Employees at AIA appreciate the positive work environment with a supportive team culture and good relationships among colleagues. The company provides ample opportunities for learning and skill development through training programs and exposure to new knowledge. Reviewers also highlight the work-life balance at AIA, with flexibility to adjust schedules and company outings or events. Additionally, the compensation and benefits are competitive, with high salaries, bonuses, and comprehensive health coverage.
However, some employees find the targets and workload demanding, particularly in sales roles where they need to consistently meet high targets. Reviewers also mention the need to adapt quickly to changes in the industry, management, and new product knowledge. Employees sometimes face challenges in convincing customers and handling customer complaints, especially for complex products like insurance.