BPO AnalystThe good thingsThe facilities provided are luxurious and worth it, offering a peaceful and comfortable working environment. The amenities are fancy and up-to-date, with a printer provided. The location is strategically safe and homey.
The challengesFor the division that is treated as a stepchild due to minimal projects and low human resource standards, there are many perceived differences and satirical discrimination. Projects with the highest payment are often used as stepping stones or additional sources of income for the company, while the human resources directly involved in the project location are disregarded and completely overlooked. It is assumed that human resources in remote project locations can live comfortably with luxurious facilities and sufficient remuneration. If this company wishes to maintain its existing human resources in the long run, it would be advisable to prioritize mental health and validate the company's commitment to the team involved in project locations. This should be supported by competent project managers who care about the career paths of the team members.