RTFM mengoperasikan Scheduling, Forcasting, AUX, Reporting, dan Monitoring, para Agent Contact Center Bank
subClassification: Customer Service - Call CentreCustomer Service - Call Centreclassification: Call Centre & Customer Service(Call Centre & Customer Service)
1. Memastikan absensi agent masuk dan keluar sesuai dengan jadwal2. Monitoring status agent di jam duty (AUX non Produktif)3. Monitoring layanan...
subClassification: Customer Service - Call CentreCustomer Service - Call Centreclassification: Call Centre & Customer Service(Call Centre & Customer Service)