L1/L2 first-responder monitoring production 24/7—alerts, logs, SOPs & incident escalation.
subClassification: Engineering - NetworkEngineering - Networkclassification: Information & Communication Technology(Information & Communication Technology)
subClassification: Networks & Systems AdministrationNetworks & Systems Administrationclassification: Information & Communication Technology(Information & Communication Technology)
System Operator Agent responsible for handling and resolving biller & partner complaints accurately and timely, maintaining the system of performance
subClassification: Networks & Systems AdministrationNetworks & Systems Administrationclassification: Information & Communication Technology(Information & Communication Technology)