Hotel Human Resource Manager
About the role
We are looking for a dynamic, people-oriented, and experienced Human Resources Manager to join our hotel team. The HR Manager will be responsible for overseeing all aspects of human resources operations while fostering a positive, engaging, and professional workplace culture.
The successful candidate will play a key role in attracting and retaining talented employees, developing our people, ensuring compliance with employment regulations, and supporting the hotel's operational and business objectives.
Key responsibilities
Develop and implement HR strategies, policies, and procedures in alignment with the hotel's business objectives.
Manage the full employee lifecycle, including recruitment, onboarding, employee development, performance management, and offboarding.
Lead recruitment activities to ensure the hotel attracts and hires qualified and service-oriented talent.
Develop and implement employee training and development programs.
Manage employee relations and provide guidance on workplace issues, grievances, disciplinary matters, and conflict resolution.
Monitor employee performance and support managers in implementing effective performance management processes.
Ensure compliance with company policies and applicable labor laws and regulations.
Oversee HR administration, employee records, attendance, leave, and other HR-related processes.
Collaborate with department heads to identify staffing needs and develop effective workforce planning strategies.
Promote employee engagement, teamwork, and a positive workplace culture.
Qualifications
Bachelor's degree in Human Resources Management, Business Administration, Hospitality Management, or a related field.
Minimum 2 years of progressive HR experience, preferably in the hotel or hospitality industry.
Previous experience as an HR Manager or HR Supervisor is preferred.
Strong knowledge of HR practices, employee relations, recruitment, performance management, and training & development.
Good understanding of Indonesian labor laws and employment regulations.
Excellent leadership, communication, interpersonal, and problem-solving skills.
Strong organizational and time-management abilities.
High level of integrity, confidentiality, professionalism, and attention to detail.
Employer questions
- Which of the following statements best describes your right to work in Indonesia?
- What's your expected monthly basic salary?
- How many years' experience do you have as a human resources manager?
- Which of the following types of qualifications do you have?
- How many years experience in HR Management do you have?
Company profile
Novus Hotels & Resorts is a growing hospitality management company operating high-standard resorts in Indonesia. We believe a hotel is not only a place to stay, but a complete guest experience created through distinctive design, warm service, and strong local character.
Each Novus property has its own identity while maintaining consistently high service standards.
We are looking for people with true passion for hospitality, who enjoy serving others, are willing to learn, and want to build a long-term career as part of the Novus family.
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