Customer Care
Posted 23h ago
1. Mengumpulkan feedback dari pelanggan setiap hari untuk evaluasi.
2. Menangani keluhan di store dan media sosial dengan cepat dan tepat.
3. Mengolah data jadi laporan tren mingguan dan bulanan.
4. Memastikan informasi produk, promo, dan layanan tersampaikan dengan jelas kepada pelanggan.
5. Mengukur kepuasan pelanggan setelah dilayani dan memberikan masukan untuk perbaikan
Employer questions
Your application will include the following questions:
- How many years' experience do you have in a Customer Service Role?
Company profile
Retail & Consumer Products51-100 employees
Using only the finest high quality, ingredients in our dough, we offer homemade goodness, baked daily, fresh from our ovens to your customers. Our cookies are manufactured under strict quality assurance, audited for safety and certified Kosher.
#SoHighOnCookies
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