Marketplace Specialist

About the role

You will be the engine of our online sales growth, focusing on key platforms such as Shopee, TikTok Shop, Tokopedia and Lazada. You'll handle everything from daily store operations to mega campaign execution, ensuring our products not only sell but maintain strong digital presence, brand consistency, and customer trust.

Key responsibilities

• Manage the end-to-end operations of official stores on e-commerce platforms

• Plan, execute, and monitor daily campaigns, mega campaigns, flash sales, and platform promotions to meet monthly sales targets

• Monitor daily and monthly sales performance across e-commerce channels

• Collaborate with warehouse and logistics teams to maintain accurate inventory levels and ensure fast, reliable order fulfillment

• Lead the planning, execution, and performance tracking of live commerce sessions on TikTok and Shopee Live

• Monitor and analyze key metrics (sales, conversion, traffic, ROAS), providing actionable insights and strategies for growth

• Coordinate with marketplace platforms and relevant partners when required

• Use Excel/Google Sheets and AI-based tools to support daily operational work

About you

• Previous experience in e-commerce, marketplace management, digital commerce, or a related role

• Experience managing platforms such as Shopee, TikTok Shop, or Tokopedia is preferred

• Comfortable working with sales data and performance reports

• Good understanding of online promotions, marketplace campaigns, and e-commerce operations

• Strong attention to detail and organisational skills

• Good communication and coordination skills

• Proactive, responsible, and able to work independently