Host/Hostess

Duties and Responsibilities:

- Greeting a guests.

- Manage Reservations and Waiting Lists

- Accept reservations via phone, email, or app.

- Arrange Guest Seating

- Ensure the area is always clean, attractive, and comfortable.

- Coordinate with waiters/waitresses and floor supervisors to ensure guests are well-served.

- Provide information about VIP guests, special events, or special requests.

- Handle initial complaints professionally.

Requirements:

- Minimum 1 year of experience as a host/hostess or in a front office F&B position (preferred).

- Attractive and (good grooming).

- Ability to operate reservation systems (manual or digital).

- Friendly, confident, and patient in dealing with various guest personalities.

- Proactive, initiative-driven, and able to resolve minor issues quickly.

- Possesses a teamwork spirit and good communication skills.

- Willing to work in a shift system, including weekends and national holidays.

- Can communicate in English

- Willing to be placed in Umalas, Bali