Agent Desk Collection

Posted 11d ago

Job description
- Mengumpulkan pembayaran dari pelanggan melalui alat komunikasi (panggilan telepon, Whatsapp)
- Melacak akun yang ditugaskan untuk mengidentifikasi hutang yang belum dibayar 
- Melakukan negosiasi tenggat waktu pelunasan atau rencana pembayaran
- Melakukan pekerjaan berdasarkan peraturan perusahaan dan penagihan
- Mampu mencapai KPI untuk kinerja pribadi dan tim

Requirement:

- Min, pendidikan SMA/SMK Sederajat
- Pengalaman min. 1 tahun dibidang desk collection
- Familar dengan strategi penagihan dan kreatif dalam menegosiasikan syarat dan metode pembayaran
- Keterammpilan komunikasi yang sangat baik, secara lisan maupun non lisan
- Memiliki kemmampuan komputer yang baik
- Familiar dengan target pengumpulan dan pencapai KPI

- Shift: (8 AM - 2 PM & 2 PM - 8 PM from Monday until Friday), 9 AM - 3 PM for Saturday // or (8.30 AM - 5 PM Monday - Friday, & 9 AM - 1 PM for Saturday). 

Catatan:

- Proses rekrutmen ini tidak dipungut biaya

- Hanya kandidat terpilih yang akan diundang ke proses selanjutnya

Employer questions

Your application will include the following questions:
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?

Company profile

Company Logo for Transcosmos
Information & Communication Technology1,001-5,000 employees

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.

We offer integrated services including Omni Channel Contact Center & Business Process Outsourcing from Bank & Finance, Social Networking Services, E-Commerce or Digital Marketing Services like Website & Apps Development, Digital Ads & KOL, and Social Media Management.

At TCID, we combine skilled professionals with cutting-edge technology to deliver exceptional services.

Perks and benefits
Medical/Insurance Benefit
Internal Career Opportunity
Learning and Development
Work-Life Balance

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