Presales & Technical Consultant for Handy Talky (HT) / Digital Mobile Radio
Presales & Technical Consultant for Handy Talky (HT) / Digital Mobile Radio Product & Solution :
- Who handles technical duties, tandem with sales focused on selling Handy Talky Digital Mobile Radio (Radio Trunking), LTE Radio & POC Radio Product & Solution (retail & project).
- Is a technical who responsible do job on support in the technical side, such as survey, presentation, design, sizing, POC, creating BOQ, troubleshooting, project management, installation, setting, documentation, training and giving a solution to customer about Handy Talky (HT) Product Solution.
- Also involve with all aspects of After Sales Division task, service center, helping sales team, partner and end user about the product & solution.
Main Duties :
- Tandem with sales team to find and managing project (end user & partner), selling the products Handy Talky Digital Mobile Radio (Radio Trunking), LTE Radio & POC Radio Product & Solution (retail & project).
- Presentation to Customer from beginning until Technical Specification, How to Install, How to Operate/Used and How to Troubleshoot.
- Provide technical skill and onsite support to customer, such as project management, survey, setting, installing, configuring, monitoring vendor and subcon to partner or end user / customer about Handy Talky Digital Mobile Radio (Radio Trunking), LTE Radio & POC Radio Product & Solution (retail & project).
- Do technical support, project management, vendor / subcon coordination from project survey until reporting related with customer requirement on Handy Talky Digital Mobile Radio (Radio Trunking), LTE Radio & POC Radio Product & Solution (retail & project).
- Make sure installation success, and no complain from customer.
- Conduct product training to sales team, partner and customer / end user.
- Lead and supervise a team of service center professionals, providing guidance and support as needed.
- Develop and implement strategies to enhance service quality and efficiency.
- Resolve customer issues and complaints promptly and effectively.
Requirements :
- Maximum 35 years old.
- Having experience minimum 3 years in Technical Project / Presales Consultant Handy Talky Digital Mobile Radio (Radio Trunking), LTE Radio & POC Radio Product & Solution is a must.
- Having experience in Service Center will be preferred.
- Strong background and experience in tender process & creating project from beginning until ending is preferable.
- Able to communicate & presentation in English both oral and written is a must (active).
- Computer skill is a must (Ms.Office, Ms.Outlook, Internet, etc).
- Able to work independently as well as in a team and self motivated.
- Willing to work in west Jakarta - Puri & Meruya area ( Head Office ) and ready to business trip to outside jabodetabek area for creating, presentation, installation & implementation project.
Company profile
Based on the rapid progress of information technology, in 1986 Harrisma seized an opportunity to develop an IT business in Indonesia. By accelerating the technology transfer through partnership with leading IT vendors such as : Hewlett Packard (HP), Dell, Lenovo, Fuji Xerox, Zebra Technologies, Brother, Panasonic, Samsung, Extreme Network, AOC Monitor, SAP, Radio Communication (Motorola Solution & Hytera), Point Of Sales (JANZ), UPS (Vertiv&Cyber Power), Fuji Film, Interactive Display (Promethean & Uniview), CCTV & Security Solution System (Honeywell, Pelco & Uniview) etc;
Our Vision :
Become one of the “Best Indonesian Top 10 IT companies” with the best sales achievement, Best IT Solutions and Services Provider.
Our Mission :
Transfer knowledge and technology through our cooperation with chosen vendors to increase Indonesian IT development.
Provide facilities and reliable IT solutions and services through all our branches in many cities in Indonesia with a standardized services and expertise.
Keep maintaining and expanding the company to reach the maximum term of potential gain and efficiency value.
Enhance the quality of human resources and helping the government to decrease the unemployed labour in Indonesia.