Key Account Manager, Food Commercial

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Posted 25d ago

Get to know our Team

GrabFood Commercial is a team responsible for growing existing partners' business. We make critical decisions to serve the lives of merchant partners and provide the best offers for our consumers. If this excites you, you should join our team!

Get to know the Role

We are looking for a dynamic and experienced Account Manager to help us build strategic relationships with high-profile merchants and increase revenue. You will involve establishing and nurturing business relationships with our existing, prospective top merchants to spur growth in GrabFood.

We're looking for experts to operate, move fast, and most importantly, things done. We want people who love being challenged and are excited by the idea of joining our growing Merchant Organization and doing takes to win. If this sounds like you – read on!

This position will be reporting to Lead.

The Critical Task you will Perform

  • Engage our merchants and listen to their needs, feedback, and stay in close communications. Apply a proactive and understand the needs of our partners and provide solutions that lead to profitable business growth.
  • Create a compelling campaign by applying co-marketing partnership with our partners to bring value to our customers, which also improve more values back to our partners
  • Ensure the partners are growing with Grab. Take a data driven approach to estimate ROI and KPI analysis for each partner to grow basket size and create loyal customers.
  • Work with markets S&P, Growth, Marketing and Operation teams to make sure merchants have the best possible experience.
  • Collaboration and Synergy: Build deeper relationships with partners by collaborating in other areas such as OVO, GrabExpress and Grab For Business. You will identify synergetic opportunities which could benefit both Grab and our merchants in the long run.

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