Network Support Engineer
Job Qualifications :
Bachelor’s Degree (S1) in Telecommunications Engineering, Informatics Engineering, or a related field, with a minimum of 2 years of experience in Telecommunications, Computer, or Networking.
Strong interpersonal and communication skills.
Fluent in English, both written and spoken.
Proficient in Microsoft Office (Excel, Word, PowerPoint, Visio).
Strong analytical and problem-solving skills with the ability to provide recommendations.
Able to work independently and collaboratively in a team.
Capable of working under pressure with tight deadlines.
High integrity, proactive attitude, and strong initiative.
Customer-oriented mindset with good service skills.
Willing to be assigned to customer locations, including offshore and remote areas, and physically-fit (able to pass a medical check-up), not using eyeglasses, not afraid working on-heights, and not prone to seasickness.
Job Descriptions :
Monitor and maintain services, devices, support systems, and third-party interconnections to ensure optimal performance within the assigned work area.
Perform Level 1 troubleshooting and repairs when issues occur on devices.
Escalate service disruptions (Jasnikom services) to the Head of Regional West Operations and inform the relevant Customer PIC.
Prepare periodic reports on work progress, service performance, and device status.
Coordinate with Customer PICs and team members to ensure smooth operational activities within the work area.
Pertanyaan dari perusahaan
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a Network Support Engineer?
- Are you available to travel for this role when required?
- Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
- Which of the following languages are you fluent in?
- Are you willing to undergo a pre-employment medical check?
- What's the highest level of Cisco collaboration certification that you have completed?
Profil perusahaan
Jasnikomwireless data network provider PT Jasnikom Gemanusa, better known as Jasnikom, is a private company and has acquired operational license as “Penyelenggara Jaringan Tetap Tertutup” (No. 116/KEP/M.KOMINFO/12/2005) and “Penyelenggara Jaringan Tetap Lokal Berbasis Packet-Switched” (No. 115/KEP/M.KOMINFO/12/2005), in addition to those licenses, we also acquired allocated frequency spectrum in 3.5 GHz and 5.7 GHz from the Indonesian Ministry of Post, Telecommunication and Tourism, thus enabling us to be an independent telecommunication service provider.Primarily focusing on providing data communication services, and have become one of the country's leading service provider for wireless telecommunication. We have been putting together the fundamental expertise, a solid management team, integrated business processes and technology competencies for the pursuit of excellence in delivering quality services.
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