Site Security Manager (SSM)

Roles and Responsibility :

• The Site Security Manager (SSM) serves as the day-to-day manager of a 24/7 datacenter physical security operations team,supporting a client’s datacenter or other critical facility. Reporting to a Campus Security Manager (CSM).

• The Site Security Manager builds a cohesive, high-performing team that delivers a safe, secure, and compliant environment while meeting client expectations.

• The Site Security Manager also collaborates with other campus security leaders to maintain consistent security standards across the campus.

• Additional responsibilities may include client service and issue resolution, service enhancements, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log and documentation maintenance, and access rights administration. Based on coverage needs, the SSM may be required to support and provide leadership coverage at other assigned sites within the campus/region in addition to their primary site.

Requirements :

• Applicants should have an associate degree and 6+ years of relevant experience in the security industry, including 3+ years of managing people. Experience leading teams in a security and/or datacenter environment is strongly preferred.

• Applicants should also have hands‑on experience with security technologies such as CCTV, access control systems, incident management tools, and video surveillance platforms.

• Strong, practical proficiency with Microsoft Office is expected, as reporting, documentation, and operational tracking are essential parts of the role.

• This position is best suited for a proven people leader who is comfortable balancing operational leadership, administrative accountability, and client‑facing responsibilities within a 24/7 security environment.

• All applicants must have reliable means of communication and transportation (public or private) to travel to and from work, the legal right to work in the country where the position is located, and proficiency in speaking, reading, and writing in English and a common local language (where applicable).

• Applicants must also be able and willing to work a flexible schedule, including evenings, weekends, and holidays (such as during emergencies or high‑priority events).

• Applicants must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county, and state laws and regulations.