Through OurSEEK, the Company’s purpose is aligned with clearly defined principles and behaviours. Together, these reflect SEEK’s values, guide how SEEK operates and clarify how people approach their work, individually and together. SEEK promotes responsible and ethical business practices, via a culture of trust and respect supported by corporate governance policies.

SEEK’s Code of Conduct outlines the behaviours expected of employees in performing their roles and interacting with SEEK’s customers and communities. More detailed Workplace Behaviour Guidelines and SEEK policies operate in conjunction with the Code of Conduct and, together with OurSEEK, set out the expectations for how all employees work.

SEEK’s key corporate governance policies include:

Managing resilience across systems, infrastructure and processes is a key aspect of SEEK’s Risk Management Framework. SEEK’s Business Continuity Plan operates in line with the requirements of ISO 22301. Key business continuity scenarios cover disruption to technology, buildings, staff and critical third-party relationships. This plan operates in conjunction with SEEK’s Crisis Management Plan. Critical technologies, business processes and third-party systems are prioritised in the event of disruption. Business Continuity and Technology Recovery plans ensure that systems and data services remain available, or are recoverable, in the case of a disaster or systems failure.

One of the key objectives for SEEK’s strategic sourcing is to ensure that third-party spend is well governed, transparent and aligns with SEEK’s ethical and social responsibilities. SEEK’s Procurement Policy balances an efficient and careful approach to spending with privacy, security and legal requirements and social and ethical obligations. SEEK evaluates each supplier through engagement and onboarding processes, determining the level of risk and specific requirements for due diligence checks.

The Supplier Code of Conduct sets out the minimum standards and practices that SEEK expects suppliers to uphold when interacting with the business, other organisations and the wider community. These standards include expectations relating to corporate responsibilities, workplace health and safety, labour, human rights, the environment and community. All new suppliers are asked to accept and abide by the Code. Compliance levels are tracked and reported in SEEK’s Modern Slavery Statement.

Customer service teams for customers in Australia and New Zealand are local, providing customers with multiple channels for support. Customer support for Jobstreet Malaysia, Singapore, the Philippines and Jobsdb Hong Kong is provided by a SEEK Asia shared services team located in Manila, Philippines. Jobstreet Indonesia and Jobsdb Thailand provide customer support in local languages from Jakarta and Bangkok.