Tenant Relation Supervisor (Apartment)

Placement Location: DISTRICT 8 - SCBD Jakarta Selatan

Qualifications:

  • Diploma or preferred Bachelor's degree in Hotel and Hospitality Management.
  • Minimum of 2 years of experience in a similar role within the Property Industry, with Strata Title Experience.
  • Fluency in English is required; proficiency in additional languages is a plus.
  • Excellent communication and interpersonal skills to interact effectively with tenants and team members.
  • Strong leadership skills with the ability to manage and inspire a team.
  • Collaborative mindset and ability to work effectively within a team.
  • Proficient negotiation skills for various tenant-related situations.
  • Dedication to maintaining high levels of tenant satisfaction through exceptional service.
  • Understanding of financial aspects related to property management and occupancy rates.

 

Responsibilities:

  • Utilize strong leadership skills to guide the team and align tenant relations initiatives with the property's goals.
  • Work collaboratively with other departments to maintain financial performance targets, monitoring occupancy rates, lease renewals, and rental collections.
  • Display excellent negotiation skills in lease agreements, conflict resolution, and tenant inquiries.
  • Uphold a service-oriented approach, ensuring that the property's services and facilities meet or exceed tenant expectations.
  • Leverage hospitality skills to create a welcoming environment and enhance the overall tenant experience.

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Employer questions

Your application will include the following questions:
  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a Tenant Relations Supervisor?
  • Which of the following languages are you fluent in?
  • Do you have customer service experience?
  • How would you rate your English language skills?
  • How much notice are you required to give your current employer?
  • How many years of hotel management experience do you have?

Company profile

Company Logo for ASRI
Real Estate & Property101-1,000 employees

ASRI is the branch of Agung Sedayu Group focusing on premium lifestyle brands.

At ASRI, we engage all the senses to develop holistic, curated spaces and to provide meaningful experiences that elevate community quality of life.

Our properties are strategically located all over Jakarta in mixed-use developments or close to residential areas, where we can readily serve the community.

Residential & Offices:

1. District 8

2. Taman Anggrek Residence

3. Menara Jakarta

4. Fatmawati City Center

5. The Langham Residence Jakarta

Retail:

1. Ashta

2. PIK Avenue

3. Mall of Indonesia

4. Grand Galaxy Park

5. Hublife

Hospitality:

1. Mercure Pantai Indah Kapuk Jakarta

2. Swissotel PIK Avenue Jakarta

3. The Langham Jakarta

Lifestyle:

1. FLIX Cinema

2. Dotonbori Foodtown

3. ASRI Living

4. Pasar MOI

5. Food Park

Perks and benefits
Medical
Dental
Parking
Jamsostek

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