IT Infrastructure Officer

Central Jakarta, Jakarta
Engineering - Network (Information & Communication Technology)
Contract/Temp
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Posted 6d ago

Job Description

As an IT Infrastructure Officer, you will create and maintain a sound working environment and seek continuous improvement that promotes productivity, creativity and well-being for each of the members.

 

About your responsibilities for the Role

  • Come up with plans to improve / upgrade  IT infrastructure
  • Look ahead to the future of what the workforce is going to need
  • Perform in-depth analysis of IT Infrastructure issues to determine causes and solutions
  • Implement and manage office equipment, office facilities, software and online services
  • Provide help desk services to NRI’s members
  • Investigate, test and develop solutions and workarounds to resolve issues/requests in daily operation
  • Provide technical assistance with computer hardware and software
  • Manage the status of issues and communicate with employee in timely manner

 

Requirements

What you need to have (Minimum Qualifications)

  • Creative and innovative ideas for infrastructure improvements
  • Vitality to take action for improvements
  • Can confidently identify and solve technical problems unaided and in a timely fashion.
  • Working Experience as an IT Infrastructure Officer/IT Support.
  • Experience with Microsoft 365 Admin Center 
  • Experience with remote desktop applications and help desk software.
  • Coordinating skill for facility arrangement
  • Have knowledge of installation, configuration, troubleshoot of computer network and server management
  • Have knowledge of computer hardware and software.
  • Have knowledge of network management such as Cisco or Palo Alto
  • Have knowledge of Microsoft 365 and/or Google Workspace
  • Have knowledge of Slack
  • Have knowledge of Public Cloud and Cloud Service such as AWS or GCP
  • Have knowledge of Web page management
  • Proficiency in Windows/Linux/Mac OS.
  • Attention to detail and good problem-solving skills.
  • Excellent interpersonal skills.

Required language(s): English.

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Company profile

Company Logo for Nomura
Consulting Services11-50 employees

NRI Indonesia provides wide range of IT solution/consultancy as an integrated service to seek business success together with our clients in huge potential market of Indonesia.

NRI Indonesia was established in October 2015 as a base of NRI group for providing IT service/consultancy in Indonesia.

NRI Indonesia provides wide range of IT service/consultancy which support our clients to achieve their business success.

Our activities cover the followings:

- planning, designing and implementing enterprise system

- designing/implementing loyalty program

- big data analytics

- managing and operating systems

particularly in the area of retail and distribution, manufacturing, finance and service industries.

According to NRI’s basic philosophy, NRI Indonesia aims co-prosperity with our clients in the long term relationship, and wishes to contribute to economic growth with improvement of human life in Indonesia.

Perks and benefits
Medical
Miscellaneous allowance
Dental
Technical Certification, Meal Allowance, Transport

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