IT Infrastructure Officer
Job Description
As an IT Infrastructure Officer, you will create and maintain a sound working environment and seek continuous improvement that promotes productivity, creativity and well-being for each of the members.
About your responsibilities for the Role
- Come up with plans to improve / upgrade IT infrastructure
- Look ahead to the future of what the workforce is going to need
- Perform in-depth analysis of IT Infrastructure issues to determine causes and solutions
- Implement and manage office equipment, office facilities, software and online services
- Provide help desk services to NRI’s members
- Investigate, test and develop solutions and workarounds to resolve issues/requests in daily operation
- Provide technical assistance with computer hardware and software
- Manage the status of issues and communicate with employee in timely manner
Requirements
What you need to have (Minimum Qualifications)
- Creative and innovative ideas for infrastructure improvements
- Vitality to take action for improvements
- Can confidently identify and solve technical problems unaided and in a timely fashion.
- Working Experience as an IT Infrastructure Officer/IT Support.
- Experience with Microsoft 365 Admin Center
- Experience with remote desktop applications and help desk software.
- Coordinating skill for facility arrangement
- Have knowledge of installation, configuration, troubleshoot of computer network and server management
- Have knowledge of computer hardware and software.
- Have knowledge of network management such as Cisco or Palo Alto
- Have knowledge of Microsoft 365 and/or Google Workspace
- Have knowledge of Slack
- Have knowledge of Public Cloud and Cloud Service such as AWS or GCP
- Have knowledge of Web page management
- Proficiency in Windows/Linux/Mac OS.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
Required language(s): English.
Company profile
NRI Indonesia provides wide range of IT solution/consultancy as an integrated service to seek business success together with our clients in huge potential market of Indonesia.
NRI Indonesia was established in October 2015 as a base of NRI group for providing IT service/consultancy in Indonesia.
NRI Indonesia provides wide range of IT service/consultancy which support our clients to achieve their business success.
Our activities cover the followings:
- planning, designing and implementing enterprise system
- designing/implementing loyalty program
- big data analytics
- managing and operating systems
particularly in the area of retail and distribution, manufacturing, finance and service industries.
According to NRI’s basic philosophy, NRI Indonesia aims co-prosperity with our clients in the long term relationship, and wishes to contribute to economic growth with improvement of human life in Indonesia.
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